Click here to see your in-app balance.

Your gross earnings in the Stream app are based on your hourly rate (if you are an hourly employee) or your salary (if you are a salaried employee). NOTE: Gross means the total amount before any deductions like tax and National Insurance.

Your employer approves and sends your shift/salary data to us, and then we add it to the app. The time it takes for this to happen depends on your employer. Your earnings will include the hours you have worked up to now. Your available balance will not be the same as your earnings.

Employer-set limits are applied to your earnings by default. These can include a cap on what percentage of your earnings you can get early, the most money you can get early, and the most Pay transfers you can make in one pay period. This will be shown in your balance calculation in the app. A full breakdown of how your balance was calculated can be found by tapping the ℹ️ symbol at the top of the Track page.

The app usually follows your employer's pay cycle. So, if your regular payday is at the end of the month or every two weeks, your available balance will be calculated up to the current date in that pay cycle.