If you have been locked out of your account, our Support Team will contact you within 48 hours.

They will send instructions to the email we have for you. To get back in, please reply to that email with the information asked for. This helps us check who you are.

Once we get your reply, our team will unlock your account. What if I have not received an email? If you have not received an email telling you that your account is locked, then it is not locked.

Please follow the app instructions and try logging in again.