I Have Not Received a Verification Code

If you have not received a verification code when confirming your mobile number, here are a few things to try:

  1. Tap "Resend code" (sometimes the code can take up to 2 minutes to be sent).
  2. Make sure you entered your number correctly (tap back and re-enter if needed).
  3. Check that you have the latest version of the Stream app and try step 1 again.

If none of these steps work, please contact the Customer Support Team.